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express shipment, the additional costs shall be charged. If the customer has special requests concerning the type of shipment, e.g. Due to increased handling expenses a lump sum for small orders amounting to EURO 15.00 will be charged for orders below EURO 150.00. Shipment and Transfer of Risk Delivery shall be made ex works, freight charges shall be borne by the purchaser. Customer complaints can generally only be considered when written orders were made.Ħ. Our liability for damages resulting from consulting is excluded as well. In particular also our liability for material damages according to the product liability act is excluded. Any liability for the appropriateness of the delivered goods for the purpose intended by the customer is excluded as well as for damages caused by the product or its processing. In case of purchase according to specimen or sample the characteristics of the specimen or sample are not guaranteed. A reasonable amount of partial deliveries is admissible. Delivery, Exclusion of Indemnification The goods shall be delivered in standard commercial quality. The customer shall not be entitled to raise any further claims.ĥ. This withdrawal shall become effective, if we fail to make the delivery within a reasonable extension period of at least four weeks. The delivery period shall be extended by force majeure or by all obstacles that by reasonable means cannot be influenced by us.Įxceeded delivery deadlines shall not entitle our customers to raise damage claims, but our customers may, if the delivery deadline has been exceeded by more than four weeks and this is exclusively due to our fault, withdraw from the contract by registered mail. Delivery Deadlines, Delay and Non-Delivery We make an effort to keep the delivery deadlines defined by us, but since delivery does not only depend on us, we cannot make any binding promises. Refrigerated goods are generally excluded from returns.Ĥ. Goods without defects may be returned to VWR International GmbH only with explicit consent and carriage paid. This stipulation does not entitle the customer to unilateral cancellation of a contract (order).

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If, exceptionally, the purchase order (order) is cancelled by mutual consent without stipulation of a cancellation fee, the cancellation fee to be paid by the customer amounts to 20% or EURO 36.00 as basic sum plus value added tax. Cancellation / Return of Goods Due to rapid delivery basically no cancellation of orders is possible. Orders by our customers, even when based on our offers, shall become binding only when confirmed in writing by us or when delivered.ģ. Offers Our offers and list prices are subject to alteration. We do not recognize the general conditions of our customers, even if we do not explicitly reject them in a specific case.Ģ. If we act as agents of other companies, particularly of Merck KgaA, Darmstadt, the General Conditions of this company shall apply to the procured business (the so-called extended retention of title with regard to claims resulting from the sale of goods which remain the property of VWR until fully paid is, in view of the Austrian laws, considered as not agreed upon for deliveries to Austria) If a business has been concluded on the basis of the present General Terms and Conditions of Sale and Delivery, these will apply also to further business, even if no reference is made to them. By placing an order the customer irrevocably accepts the present conditions whose modification requires our written consent. particularly to industrial chemicals, reagents and diagnostic products as well as general laboratory supplies including equipment for the use of these products and consulting.

Validity The present general terms of sale and delivery apply to all business of VWR International GmbH, i.e.